WorkTheWeb Forums > HELP! Photoshop zaps my computer

Joe

Mar 7 2005, 03:04 AM

Something weird recently started happening in Photoshop. Whenever I try to
use the paintbucket to fill a layer with some color, the computer either
hangs (cursor and everything), get a black screen (none of the power buttons
respond, I actually have to hit the switch on the back of the computer), or
reboots.
I tried to reinstall photoshop and I put on the newest video drivers while I
was at it, but no change. So I thought great, my video card must have
failed. So I removed it and used the onboard Intel VGA instead, but it still
happens! My only other idea is to reinstall windows, but that is such a
pain in the butt and I'd like to avoid it if possible. This is keeping me
from doing my work. Any help would be much appreciated! Thanks.
Joe

Joe

Mar 7 2005, 05:55 AM

So I just tried to use the paintbrush tool to get around the problem, but as
soon as the last pixel gets filled in, the same thing happens!

Stephen Edwards

Mar 7 2005, 08:10 AM

In article <nxPWd.6340$ZO2.3641@edtnps84>, "Joe" <[Email Removed]> wrote:

QUOTE

Something weird recently started happening in Photoshop. Whenever I try to
use the paintbucket to fill a layer with some color, the computer either
hangs (cursor and everything), get a black screen (none of the power buttons
respond, I actually have to hit the switch on the back of the computer), or
reboots.
I tried to reinstall photoshop and I put on the newest video drivers while I
was at it, but no change. So I thought great, my video card must have
failed. So I removed it and used the onboard Intel VGA instead, but it still
happens! My only other idea is to reinstall windows, but that is such a
pain in the butt and I'd like to avoid it if possible. This is keeping me
from doing my work. Any help would be much appreciated! Thanks.

Joe,

Could you specify a few things?

1.) What version of Photoshop you're running.
2.) What sort of PC you're running (RAM, CPU, etc.)
3.) What kind of video card you're using.
4.) What version of Windows you're running.

Also, have you attempted to contact Adobe about this problem? If not, have
you had a look at their website? It might be a problem that others have
had as well.

--
Stephen Edwards - Professional Graphics Designer
http://www.extremezone.com/~anamorph/aboutme.html
"I don't get mad... I get stabby." - Fat Tony

edjh

Mar 7 2005, 09:16 AM

Joe wrote:

QUOTE

Something weird recently started happening in Photoshop. Whenever I try to
use the paintbucket to fill a layer with some color, the computer either
hangs (cursor and everything), get a black screen (none of the power buttons
respond, I actually have to hit the switch on the back of the computer), or
reboots.
I tried to reinstall photoshop and I put on the newest video drivers while I
was at it, but no change. So I thought great, my video card must have
failed. So I removed it and used the onboard Intel VGA instead, but it still
happens! My only other idea is to reinstall windows, but that is such a
pain in the butt and I'd like to avoid it if possible. This is keeping me
from doing my work. Any help would be much appreciated! Thanks.
Joe

Have you tried trashing Preferences?

--
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http://www.sover.net/~hannigan/edjh.html
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http://www.sover.net/~hannigan/batsale.html