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CJM
I've speaking to a guy who runs a local photography business. A local
company/shop created a website for him and currently host it for him too.

He wants to make changes to it (new photos) but they are refusing to update
it for him and are refusing him the ability to do it himself (eg. ftp
access).

I was just wondering what his rights are? I would say that since the domain
name incorporates his business name, and the design of the site reflects his
companies logo/stationary etc that it would be his intellectual property
regardless of what the computer shop claim. So if they continue to refuse he
should be able to take the site and his domain name elsewhere.

Does anybody agree/disagree? Anthing to add?

Cheers

Chris

PS. I guess this would be a UK-specific issue (legally).

--
[Email Removed]
[remove the obvious bits]

Steve
In news:[Email Removed],
CJM <[Email Removed]> said:
QUOTE
I've speaking to a guy who runs a local photography business. A local
company/shop created a website for him and currently host it for him
too.

He wants to make changes to it (new photos) but they are refusing to
update it for him and are refusing him the ability to do it himself
(eg. ftp access).

I was just wondering what his rights are?

It depends on the contract he signed.

--
Steve

Dylan Parry
Using a pointed stick and pebbles, CJM scraped:

QUOTE
I was just wondering what his rights are?

Go and see a solicitor (Lawyer).

--
Dylan Parry
http://webpageworkshop.co.uk -- FREE Web tutorials and references

Steve
In news:[Email Removed],
Dylan Parry <[Email Removed]> said:
QUOTE
Using a pointed stick and pebbles, CJM scraped:

I was just wondering what his rights are?

Go and see a solicitor (Lawyer).

Even better, and to save a bit of cash, just suggest to the company that
created the website that you're going to take legal advice/action if they
don't allow you access. Only escallate things further if they still don't
budge.

--
Steve

CJM
"Steve" <[Email Removed]> wrote in message
news:Z6bwe.226383$[Email Removed]...
QUOTE

It depends on the contract he signed.

--

I'm sorry, I meant to say... I dont think there is a contract! There was an
order but no explicit contract - therefore I assume default laws apply...

Also, the code on the web has no reference to the hosting company, nor is
there an explicit copyright statement - not sure if this matters legally.

Els
Steve wrote:

QUOTE
In news:[Email Removed],
Dylan Parry <[Email Removed]> said:
Using a pointed stick and pebbles, CJM scraped:

I was just wondering what his rights are?

Go and see a solicitor (Lawyer).

Even better, and to save a bit of cash, just suggest to the company that
created the website that you're going to take legal advice/action if they
don't allow you access.  Only escallate things further if they still don't
budge.

Might wanna download all the files that are currently online before
you do that. (of course that is only html output and pics and stuff,
but still better than nothing)

--
Els http://locusmeus.com/
Sonhos vem. Sonhos vo. O resto imperfeito.
- Renato Russo -
Now playing: LuLu - The Man Who Sold The World

CJM
"Steve" <[Email Removed]> wrote in message
news:J9bwe.245187$[Email Removed]...
QUOTE

Even better, and to save a bit of cash, just suggest to the company that
created the website that you're going to take legal advice/action if they
don't allow you access.  Only escallate things further if they still don't
budge.

--
Steve



That's what I've advised him...

I've pilfered a copy of the site as a backup, and I know that we can contest
the ownership of the domain name with ICANN - which is the important bit.
The images on the sight are also copyrighted, and these pre-date the
website.

CJM
"Els" <[Email Removed]> wrote in message
news:55b0tqnn2v4s$.lxdwa99gujdn$[Email Removed]...
QUOTE

Might wanna download all the files that are currently online before
you do that. (of course that is only html output and pics and stuff,
but still better than nothing)


It's not the greatest/most complex site, which in this case is a blessing!

www.images-photo.co.uk

P.O.T.W.
<uk.net.web.authoring , CJM , [Email Removed]>
<[Email Removed]>
<Tue, 28 Jun 2005 13:20:13 +0100>

QUOTE
Might wanna download all the files that are currently online before
you do that. (of course that is only html output and pics and stuff,
but still better than nothing)


It's not the greatest/most complex site, which in this case is a blessing!

www.images-photo.co.uk


As the domain is register to record he doesnt have much chance of
getting the domain name from them .

Even though he may have some letter heads and business cards - it would
probably be a lot cheaper and quicker to get them printed again rather
than spend time messing around with lawyers and red tape .

Pull the plug and cut the losses by the sound of it .

www.imagesphoto.co.uk is a available to register and the whole thing
could be done and dusted in less than a week .

Suggest you tell him to signup for a free 123reg account and register it
himself .


--
www.pickoftheweek.co.uk
(tv show and film pick of the week)

Arne
Once upon a time *CJM* wrote:
QUOTE
I've speaking to a guy who runs a local photography business. A local
company/shop created a website for him and currently host it for him too.

He wants to make changes to it (new photos) but they are refusing to update
it for him and are refusing him the ability to do it himself (eg. ftp
access).

What's wrong with that company, don't they want to earn any money? Or
his money no good for them? Or do they think he have money to pay
them, has he paid them for what they all ready done?

I'm just asking because the whole thing sounds very strange to me :)

--
/Arne

Top posters will be ignored. Quote the part you
are replying to, no more and no less! And don't
quote signatures, thank you.

CJM
"Arne" <[Email Removed]> wrote in message
news:[Email Removed]...

QUOTE
What's wrong with that company, don't they want to earn any money? Or
his money no good for them? Or do they think he have money to pay
them, has he paid them for what they all ready done?


They are paid up until some point in the future, so there shouldnt be any
bad blood betwen them.

I'd like to speak to the company myself, but at this stage I'm only offering
informal advice. Wouldn't be unheard of for a client to misunderstand the
situation...!

QUOTE
I'm just asking because the whole thing sounds very strange to me :)


It does doesn't it...

Matt Probert
Once upon a time, far far away "CJM" <[Email Removed]>
muttered

QUOTE
"Steve" <[Email Removed]> wrote in message
news:Z6bwe.226383$[Email Removed]...

It depends on the contract he signed.

--

I'm sorry, I meant to say... I dont think there is a contract! There was an
order but no explicit contract - therefore I assume default laws apply...

I thought you knew everything?

Such as, the golden rule is ask a lawyer, not a bunch of strangers on
Usenet.

And in the UK a verbal agreement is a contract.

Matt

--
If your encyclopaedia doesn't list "widget glass", you're reading the wrong encyclopaedia.
The Probert Encyclopaedia. Its not the same.
http://www.probertencyclopaedia.com

William Tasso
Writing in news:alt.www.webmaster,uk.net.web.authoring
From the safety of the NTL cafeteria
Matt Probert <[Email Removed]> said:

QUOTE
...
in the UK a verbal agreement is a contract.

if only :)

--
William Tasso

Gandalf Parker
"CJM" <[Email Removed]> wrote in
news:[Email Removed]:

QUOTE
I've speaking to a guy who runs a local photography business. A local
company/shop created a website for him and currently host it for him
too.

He wants to make changes to it (new photos) but they are refusing to
update it for him and are refusing him the ability to do it himself
(eg. ftp access).

This whole area is still being ironed out. But realize, that the "other
side" of the argument is that its files on MY computer. Im not sure how
large a business this is but I have a server in my house. I might create
someone a web page and host it but not want to give them access to my
server. It is a perfectly reasonable arrangment. Also I might not want some
changes to be made on it because its offensive or it adds something that
drives up the CPU load or bandwidth use. Its "your stuff" on my server.

The alternative is, move. Buy an account somewhere else, copy the web page,
upload it to there. If any part of the page cannot be copied from a browser
than it probably involves some coding and you would have a problem with
claiming ownership on that anyway.

Gandalf Parker

Alfred Molon
In article <[Email Removed]>, Matt Probert says...

QUOTE
And in the UK a verbal agreement is a contract.

How do you prove in court there was such a verbal agreement ? Unless you
have a tape recording you are out of luck, which is why written
contracts exist.
--

Alfred Molon

http://www.molon.de/Galleries.htm - Photos from China, Myanmar, Brunei,
Malaysia, Thailand, Laos, Cambodia, Nepal, Egypt, Germany, Austria,
Prague, Budapest, Singapore and Portugal

Tom J
"CJM" <[Email Removed]> wrote in message
news:[Email Removed]...
QUOTE
I've speaking to a guy who runs a local photography business. A
local company/shop created a website for him and currently host it
for him too.

He wants to make changes to it (new photos) but they are refusing to
update it for him and are refusing him the ability to do it himself
(eg. ftp access).

A very good reason to OWN your domain and HAVE IT WITH SOMEONE BESIDES
your site provider.

Those of you that still have your domains with your server providers,
I hope you've read enough of these type messages in the past month to
get off your duff and get the domains moved to someone else.

Most likely, in this case, the website provider owns the domain.

Tom J
Tom J

Stuart Millington
On Tue, 28 Jun 2005 13:18:06 +0100, "CJM"
<[Email Removed]> wrote:

QUOTE
I've pilfered a copy of the site as a backup, and I know that we can contest
the ownership of the domain name with ICANN - which is the important bit.

FYI it's Nominet for uk ccTLD domains:
http://www.nominet.org.uk/DisputeResolution/AboutTheDrs/

--
------------------------------------------------------------------
- Stuart Millington ALL HTML e-mail rejected -
- mailto:[Email Removed] http://w3.z-add.co.uk/ -

Pete Gray
In article <jGgwe.505$[Email Removed]>,
[Email Removed] says...
QUOTE

"CJM" <[Email Removed]> wrote in message
news:[Email Removed]...
I've speaking to a guy who runs a local photography business. A
local company/shop created a website for him and currently host it
for him too.


If he can't change the content, and doesn't own the domain name, in what
sense did they create the site 'for him' rather than 'with his content
on it'?

QUOTE
He wants to make changes to it (new photos) but they are refusing to
update it for him and are refusing him the ability to do it himself
(eg. ftp access).

[snip]
Most likely, in this case, the website provider owns the domain.


This does indeed appear to be the case (which does seem a shade
unethical), and it's just using framed forwarding to a sub-directory of
their own site:
<http://www.re-chord.co.uk/images-photo>

It's all very strange, though.

Sideways scroll even at 1024 x 768 <shudder>. I'd agree -- time to move,
and maybe get someone who actually knows what they are doing (rather
than having a passing familiarity with DW MX & Fireworks) to revamp the
design.

Perhaps rather than getting all confrontational, since they don't appear
to be in the web design/hosting business (it's not offered on their own
site), he could try just getting them to agree to its being moved
elsewhere amicably (and at the same time getting the domain ownership
transferred).
--
Pete Gray

Say No to ID Cards <http://www.no2id.net>
<http://www.redbadge.co.uk/no2idcards/>

Tony
CJM wrote:
QUOTE
"Els" <[Email Removed]> wrote in message
news:55b0tqnn2v4s$.lxdwa99gujdn$[Email Removed]...

Might wanna download all the files that are currently online before
you do that. (of course that is only html output and pics and stuff,
but still better than nothing)


It's not the greatest/most complex site, which in this case is a
blessing!
www.images-photo.co.uk

The Registrant's address is listed as being on Trinity Street, and Re-Chord
is named as the registrant. Is that your friend, or the service he used?

I don't know about the UK, but if something like that had happened to me, I
would take them to small claims and sue for the cost of building a new site
and registering a new domain, plus estimated lost business (from losing the
domain name) and a nice chunk of punitive damages, too.

Best bet, as everyone's suggested, see a lawyer. It's amazing what a letter
from an attorney can do sometimes...

--
Tony Garcia
Web Right! Development

Charles Sweeney
Alfred Molon wrote

QUOTE
In article <[Email Removed]>, Matt Probert says...

And in the UK a verbal agreement is a contract.

How do you prove in court there was such a verbal agreement ? Unless
you
have a tape recording you are out of luck, which is why written
contracts exist.

Not so easy, but in civil cases it's not about proof, it's about
assesing both sides. Plus, it would require a person to lie in court if
they claimed a verbal agreement did not exist when in fact it did.

Matt is correct of course, a verbal agreement is still a contract.

--
Charles Sweeney
http://CharlesSweeney.com

Mark Parnell
Previously in alt.www.webmaster,uk.net.web.authoring, Charles Sweeney
<[Email Removed]> said:

QUOTE
Matt is correct of course, a verbal agreement is still a contract.

Not even a verbal agreement is needed in many cases, particularly when
purchasing products (services are more of a grey area). You give them
the money on the understanding that the product is fit for the use it is
designed for. If it isn't, you have the right to a refund or
replacement, even though there was no written contract, and even if you
never exchanged a single word (therefore no verbal contract). It's
called an implied contract (well, it is here at least).

None of the above really applies to the OP of course, but this is Usenet
- what do you expect? :-)

--
Mark Parnell
http://www.clarkecomputers.com.au

guv
On Wed, 29 Jun 2005 09:03:07 +1000, Mark Parnell
<[Email Removed]> wrote:

QUOTE
Previously in alt.www.webmaster,uk.net.web.authoring, Charles Sweeney
<[Email Removed]> said:

Matt is correct of course, a verbal agreement is still a contract.

Not even a verbal agreement is needed in many cases, particularly when
purchasing products (services are more of a grey area). You give them
the money on the understanding that the product is fit for the use it is
designed for. If it isn't, you have the right to a refund or
replacement, even though there was no written contract, and even if you
never exchanged a single word (therefore no verbal contract). It's
called an implied contract (well, it is here at least).

None of the above really applies to the OP of course, but this is Usenet
- what do you expect? :-)

The other thing with this - if its using photos owned by the OPs
friend, then this host is surely breaking copyright by using that
material?




--
www.senaction.com

Tony
Mark Parnell wrote:
QUOTE
Previously in alt.www.webmaster,uk.net.web.authoring, Charles Sweeney
<[Email Removed]> said:

Matt is correct of course, a verbal agreement is still a contract.

Not even a verbal agreement is needed in many cases, particularly when
purchasing products (services are more of a grey area). You give them
the money on the understanding that the product is fit for the use it
is designed for. If it isn't, you have the right to a refund or
replacement, even though there was no written contract, and even if
you never exchanged a single word (therefore no verbal contract). It's
called an implied contract (well, it is here at least).

None of the above really applies to the OP of course, but this is
Usenet - what do you expect? :-)

I think a case could be made that the DOMAIN NAME is a product, and failure
to permit the purchaser access to the domain name he purchased would
constitute theft.

--
Tony Garcia
Web Right! Development

Alfred Molon
In article <[Email Removed]>, guv says...

QUOTE
The other thing with this - if its using photos owned by the OPs
friend, then this host is surely breaking copyright by using that
material?

Obviously they don't own the content (the images).
--

Alfred Molon

http://www.molon.de/Galleries.htm - Photos from China, Myanmar, Brunei,
Malaysia, Thailand, Laos, Cambodia, Nepal, Egypt, Germany, Austria,
Prague, Budapest, Singapore and Portugal

Matt Probert
Once upon a time, far far away "William Tasso"
<[Email Removed]> muttered

QUOTE
Writing in news:alt.www.webmaster,uk.net.web.authoring
From the safety of the NTL cafeteria
Matt Probert <[Email Removed]> said:

...
in the UK a verbal agreement is a contract.

if only :)


Doesn't mean it's anymore enforceable, but it's a contract
none-the-less.

Matt

--
If your encyclopaedia doesn't list "widget glass", you're reading the wrong encyclopaedia.
The Probert Encyclopaedia. Its not the same.
http://www.probertencyclopaedia.com

Charles Sweeney
Mark Parnell wrote

QUOTE
Previously in alt.www.webmaster,uk.net.web.authoring, Charles Sweeney
<[Email Removed]> said:

Matt is correct of course, a verbal agreement is still a contract.

Not even a verbal agreement is needed in many cases, particularly when
purchasing products (services are more of a grey area). You give them
the money on the understanding that the product is fit for the use it
is
designed for. If it isn't, you have the right to a refund or
replacement, even though there was no written contract, and even if
you
never exchanged a single word (therefore no verbal contract). It's
called an implied contract (well, it is here at least).

Yes that's true. That's what happens when you buy groceries etc. The
tin of beans on the shelf, with a price ticket, is the offer. Picking
it up and paying at the checkout, is accepting that offer.

--
Charles Sweeney
http://CharlesSweeney.com

Red E. Kilowatt
"CJM" <[Email Removed]> wrote in message
news:[Email Removed]
QUOTE
I've speaking to a guy who runs a local photography business. A local
company/shop created a website for him and currently host it for him
too.
He wants to make changes to it (new photos) but they are refusing to
update it for him and are refusing him the ability to do it himself
(eg. ftp access).

I was just wondering what his rights are? I would say that since the
domain name incorporates his business name, and the design of the
site reflects his companies logo/stationary etc that it would be his
intellectual property regardless of what the computer shop claim. So
if they continue to refuse he should be able to take the site and his
domain name elsewhere.
Does anybody agree/disagree? Anthing to add?

Cheers

Chris

PS. I guess this would be a UK-specific issue (legally).

They are essentially holding it for ransom. If I were the legal owner of
the domain name, I'd download the entire site and host it somewhere
else. If ownership of the domain is not clear, I'd get control of that
first and take their name off of it.
--
Red

Steve Sobol
Red E. Kilowatt wrote:

QUOTE
They are essentially holding it for ransom. If I were the legal owner of
the domain name, I'd download the entire site and host it somewhere
else. If ownership of the domain is not clear, I'd get control of that
first and take their name off of it.

The victim *could* file an ICANN complaint.

--
JustThe.net - Steve Sobol / [Email Removed] / PGP: 0xE3AE35ED
Coming to you from Southern California's High Desert, where the
temperatures are as high as the gas prices! / 888.480.4NET (4638)

"Life's like an hourglass glued to the table" --Anna Nalick, "Breathe"

Red E. Kilowatt
"Steve Sobol" <[Email Removed]> wrote in message
news:d9v5vh$7g1$[Email Removed]
QUOTE
Red E. Kilowatt wrote:

They are essentially holding it for ransom. If I were the legal
owner of the domain name, I'd download the entire site and host it
somewhere else. If ownership of the domain is not clear, I'd get
control of that first and take their name off of it.

The victim *could* file an ICANN complaint.

If necessary to get control of a domain he paid for.
--
Red

Steve Sobol
Red E. Kilowatt wrote:

QUOTE
They are essentially holding it for ransom. If I were the legal
owner of the domain name, I'd download the entire site and host it
somewhere else. If ownership of the domain is not clear, I'd get
control of that first and take their name off of it.

The victim *could* file an ICANN complaint.

If necessary to get control of a domain he paid for.

That's not the only way. If you can prove intellectual rights, that'd also
work. That usually means "I have a trademark, now give me my domain name"
but it could (IMHO) also mean "I'm using this name in commerce, now give me
my domain name."

--
JustThe.net - Steve Sobol / [Email Removed] / PGP: 0xE3AE35ED
Coming to you from Southern California's High Desert, where the
temperatures are as high as the gas prices! / 888.480.4NET (4638)

"Life's like an hourglass glued to the table" --Anna Nalick, "Breathe"

Andy Dingley
On Tue, 28 Jun 2005 13:15:49 +0100, "CJM" <[Email Removed]>
wrote:
QUOTE
I dont think there is a contract!

Good. Then the default rule of a "work for hire" will apply (google this
ng). It's his site. Legal big stick is easily applicable, but not
entirely cheap.

Talk to the hosting company and check the domain registrations too.
Hopefully he didn't get these through the same developer too, but he
probably did. His best option is simply to snatch both away from the
developer by bypassing them and talking to both hosts (site and name
reg). If its a limited company and the names are related, then this can
be pretty easy. If it's more vague, then it gets messy.

The main problem is "library" code, such as that running a catalogue or
similar. This isn't so obviously developed _for_ a client, and so the
legal defaults favour the developer more than the client. That's likely
to involve compromise, or replacement.

Of course hindsight is a wonderful thing.


Anyone know of sensible draft contracts for web development work ?

John Ray
Matt Probert wrote:
QUOTE

And in the UK a verbal agreement is a contract.

I think it was Sam Goldwyn who once said "a verbal agreement isn't worth
the paper it's written on".

--
John Ray, London UK.

Molly Mockford
At 15:13:28 on Fri, 1 Jul 2005, Andy Dingley <[Email Removed]>
wrote in <[Email Removed]>:

QUOTE
Anyone know of sensible draft contracts for web development work ?

Some years ago, a dozen or so of us from uk.net.web.authoring got
together and commissioned a set of contracts from a specialist solicitor
who was prepared to deal with a group rather than an individual. I used
them two or three times, but then discovered that, since most of my
business comes via referrals from satisfied customers, contracts really
aren't necessary since both parties have a reputation to lose if things
go wrong.

From time to time, of course, a client arrives via Google with no
networking involved. In a couple of cases, things just died due to lack
of client enthusiasm, and it took pressure to get paid for the work done
up to that point - but, in each case, a recorded delivery letter
mentioning how we would regret having to take legal proceedings produced
cheques very promptly.
--
Molly Mockford
Pagination Associates
http://www.pagination.co.uk
My Reply-To address *is* valid, although it may not remain so for ever.

Dave
CJM wrote:
QUOTE
I've speaking to a guy who runs a local photography business. A local
company/shop created a website for him and currently host it for him too.

He wants to make changes to it (new photos) but they are refusing to update
it for him and are refusing him the ability to do it himself (eg. ftp
access).

I was just wondering what his rights are? I would say that since the domain
name incorporates his business name, and the design of the site reflects his
companies logo/stationary etc that it would be his intellectual property
regardless of what the computer shop claim. So if they continue to refuse he
should be able to take the site and his domain name elsewhere.

Does anybody agree/disagree? Anthing to add?

Cheers

Chris

PS. I guess this would be a UK-specific issue (legally).


Try asking on uk.legal, cross-posing back to here, but writing it in a
format that someone with a legal, and not a computer background will
understand.

I have found uk.legal quite useful at times. Not everyone on there are
legally qualified solicitors, but many are, or are training to be.

My thoughts (for what little they are worth) is that anything he paid
them to write, would probably be his. But perhaps things that are
included on the site, such as bits of code they use on multiple web
sites, may not be.

I just posted a small program on this newsgorup that computes the
properties of a dipole antenna. If someone asked me to write such a
program, those 27 lines I wrote for them might well belong to them.

But that 27 line program calls a C function 'self()' which I wrote long
before someone wanted 'dipole'. I don't see why they should get access
to the library 'self' or any of the routines that calls.

(In this case, the whole program is GPL'ed,

http://www.g8wrb.org/yagi/index.html

but you get what I am driving at).

Dave
John Ray wrote:
QUOTE
Matt Probert wrote:

And in the UK a verbal agreement is a contract.


I think it was Sam Goldwyn who once said "a verbal agreement isn't worth
the paper it's written on".


It can be.

I once had an argument when a verbal agreement was given, which was
later broken. The person who made that agreement did not deny he did,
but just choose to ignore the fact.

When I persued the matter, the companies solicitors settled in my favor.

Had he denied making that verbal agreement it might have been a
different matter, since I had no proof.

Alan Apperson
After a few major errors in my first days of site design, I write up a
contract even for the rare family site. This keeps everyones memory clear on
who agreed to what . Without this its often the person who has the best
attorney who wins on many cases regardless of the facts.
I have had some clients that were on a tight budget but I felt they
might prosper, where I have waved some of my fee's on condition that I own
the domain name ,but have the conditions that it can be transfered to them
spelt out from the begining. I guess Im an oddball however.
"Dave" <[Email Removed]> wrote in message news:[email protected]...
QUOTE
John Ray wrote:
Matt Probert wrote:

And in the UK a verbal agreement is a contract.


I think it was Sam Goldwyn who once said "a verbal agreement isn't worth
the paper it's written on".


It can be.

I once had an argument when a verbal agreement was given, which was
later broken. The person who made that agreement did not deny he did,
but just choose to ignore the fact.

When I persued the matter, the companies solicitors settled in my favor.

Had he denied making that verbal agreement it might have been a
different matter, since I had no proof.



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