Greetings One and All
When a network provider has problems the effects can be far more wide
reaching that you or I could imagine.
Consider this extract from a tracert .....
22 26 ms 136 ms 231 ms 62.31.32.40
23 17 ms 15 ms 16 ms 62.31.32.194
24 17 ms 16 ms 16 ms 62.31.32.40
25 15 ms 18 ms 20 ms 62.31.32.194
26 18 ms 16 ms 15 ms 62.31.32.40
27 17 ms 16 ms 19 ms 62.31.32.194
28 16 ms 16 ms 18 ms 62.31.32.40
29 16 ms 16 ms 22 ms 62.31.32.194
30 16 ms 18 ms 16 ms 62.31.32.40
A little research reveals that Telewest (network provider) is having some
internal issues. Ok, well it's not the end of the world is it?
Internetwork connections are supposed to be self-healing except that these
two servers/routers/whatever haven't been disabled. One of them has been
misconfigured and clearly needs to be switched off.
It's only a minor headache for me as I have two independent connections
and can switch at the flip of a check-box.
However, my bloody phone has been ringing all morning because folk want to
know what's wrong with /my/ network. My network(s) are all working fine
thank you very much.
Now I was thinking it's odd that I share so many customers with Telewest,
so I started asking and it seems that Tiscali (in the UK) don't have their
own network but piggyback onto Telewest. Tiscali are not a small
operation, you'd think that they would have the facility to switch
providers from their front-end nodes - well I would think that. Anyway,
problem reported to Telewest over an hour ago and still the phone rings.
Oh well another day, another pile of (other people's) garbage to handle.
--
William Tasso