From recent experience, you'll be lucky to get a reply on a weekday.

--
Dylan Parry
http://webpageworkshop.co.uk -- FREE Web tutorials and references

Is this a trick question?

--
Dennis

LOL!

--
Els http://locusmeus.com/
Sonhos vem. Sonhos vo. O resto imperfeito.
- Renato Russo -

This is what they sent out on Thursday:

"On Friday July 1st, Canadians celebrate the Canada day weekend. In order to
allow our staff the opportunity to enjoy a much deserved break, we will be
running a short staff on Friday, and keeping essential services on call. As
a result, Live! support, and Phone support will NOT be available during the
normal hours, and we will return in full force on Monday July 4th. "

I don't know the size of your site, but why don't you get some really
cheap hosting as backup? That way you'll never have to lose anything
for more than a couple of hours, depending on TTL you set on the DNS.

--
Els http://locusmeus.com/
Sonhos vem. Sonhos vo. O resto imperfeito.
- Renato Russo -

Or alternatively switch to a different host entirely.

--
Dylan Parry
http://webpageworkshop.co.uk -- FREE Web tutorials and references

4th July is not a Canadian holiday. Their holiday was 1st July.

This does not mean you will receive any answer before their Civic
Holiday...

--
-bts
-This space intentionally left blank.

You are aware that July 4 is strictly an American holiday. With the host
being Canadian, I hardly think July 4th would factor into this issue. ;-)

--Tina

That's what I did. And am also setting up a server here that can run in case
of problems, and also be used as a development server.

I'm so glad that all I have to do now is migrate a few sites from them.

Both of them?

--
Dennis

Well, Friday, July 1st was Canada's Independence Day, wasn't it?

Maybe they're taking the weekend off.

--
JustThe.net - Steve Sobol / [Email Removed] / PGP: 0xE3AE35ED
Coming to you from Southern California's High Desert, where the
temperatures are as high as the gas prices! / 888.480.4NET (4638)

"Life's like an hourglass glued to the table" --Anna Nalick, "Breathe"

I dont see how a web host can take "time off". Even if its just letting 98%
of the staff off. No this is not a dig at AH but all hosting companies.

I see by some of my domains that spammers know, and count on there
being, no one home, anywhere.

Hold on-- you have a revenue generating web site and you're still with
AffordableHoser?

Open an account with another cpanel provider today, generate cpanel
backups (if you can), switch yer dns to point at the new provider, and
I'd be willing to be you'd be back up faster than you'll get a ticket
back from that steaming pile of webhost.

Best Regards,
--
Todd H.
http://www.toddh.net/

Sorry, this isn't an answer to your question, but as a Canadian, I find
it hilarious that they have named a server "chretien". Jean Chretien was
our previous Prime Minister, and ... well, enough! :-D

M.S.

Heh! As a Brit, I also found it quite ironic ;)

--
Dylan Parry
http://electricfreedom.org -- Where the Music Progressively Rocks!

I first read it as "cretin", or a French version thereof. A somewhat
derogatory term over here.

Cheers
Richard.

My guess would be they purchased dedicated servers from LiquidWeb.

--Tina

When I think of the PM we have now, I *miss* old Jean :/

Grey

--
The technical axiom that nothing is impossible sinisterly implies the
pitfall corollary that nothing is ridiculous.
- http://www.greywyvern.com/ringmaker - Orca Ringmaker: Host a web ring
from your website!