Now, I thought 540MB seemed a mighty large website. She is a graphic
designer so her site is image-heavy but even then....

I FTP'd in and measured the size of her public_html folder [the only folder
in her FTP space]- which came to just 7.4MB. She is not using a content
management system so all her site assets are within this one folder. Am I
missing something? How could her data possibly be said to amount to 540MB?

Thanks

Leapy

I should add that to be sure, I downloaded the whole of her site and
measured the size on my local
hard drive. Sure enough, it came to just 7.4 MB.

Is there a database associated with her site?

--
Chris Hope | www.electrictoolbox.com | www.linuxcdmall.com

None. There is no data external to the web folder.

Is there decades of log files left undeleted? Emails?

--
-bts
-This space intentionally left blank.

What about logs? Are they stored in the same space as the website?


--
JustThe.net - Steve Sobol / [Email Removed] / PGP: 0xE3AE35ED
Coming to you from Southern California's High Desert, where the
temperatures are as high as the gas prices! / 888.480.4NET (4638)

"Life's like an hourglass glued to the table" --Anna Nalick, "Breathe"

General point. I don't get these space questions. Space is cheap. I
have always had OODLES of disk space on my hosting accounts. Never been
an issue.

--
Charles Sweeney
http://CharlesSweeney.com

I did find a 'stats' folder which had data from 2002 up to June 2003. She
has never used the logs and is not aware of any log/stats service with her
hosting package. This folder amounted to just over 1MB of the 7MB so even if
logs are stored elsewhere from mid-2003 onwards they may only be a couple of
MB in size. She is a very low-volume site.

has never used the logs and is not aware of any log/stats service with her
hosting package. This folder amounted to just over 1MB of the 7MB so even if
logs are stored elsewhere from mid-2003 onwards they may only be a couple of
MB in size. She is a very low-volume site.

She deletes emails from the server upon checking mail.

Then perhaps it is time for a call to the hosting company asking for
an explanation. And proof, of course.

--
-bts
-This space intentionally left blank.

I get your point but in this instance, my sister-in-law has just become a
mother and, being unable to work as much as previously, is watching every
penny. She would rather avoid spending $35 per month if possible. It was the
apparently extreme over-estimate that made me think I was missing something.
I am not a web host so do not know what else may be constituting her
"website" data.

I agree but wished to ensure that I wasn't about to put my foot in it by
missing something blindingly obvious.

Yep. As others have suggested, there can be any number of things that
are counted in your diskspace. Ask the host about it.

--
Charles Sweeney
http://CharlesSweeney.com

Sounds like you've looked at everything. Time to give them a call :)

--
Chris Hope | www.electrictoolbox.com | www.linuxcdmall.com

Agreed. Thanks to all for helping me out here.

L

Agreed. Thanks to all for helping me out here.

L

Let us know how you get on.

--
Chris Hope | www.electrictoolbox.com | www.linuxcdmall.com

If you need PHP/MySQL
http://themooseisloose.net/cpanelsharedhosting.html

With no scripting $4.95
http://1and1.com/

--
Dennis

When space discrepencies come up, its almost always found in two
areas....logs and email. Email being the #1 culprit. Does your sister have
a catchall account that she doesn't know about?

--Tina
--
http://www.AxisHOST.com - Serving the web since 1997
Very Generous Cpanel Hosting & Fully Managed Servers
Newsgroup 20% Discount Code: newsgroup

Are you a customer?

--
Charles Sweeney
http://CharlesSweeney.com

Blond lady does a good job... so far. :)

--
Dennis

It's his sister-in-law. Much bigger problem.

--
Dennis

A thought[1]:

How do they allocate space for files on the system that your sister-in-
law's website will be hosted on and what is the average size of your
sister-in-law's files? If I create a two-byte file on my ISP's system, it
will count as one full kilobyte since file space is allocated in 1KB
increments. My email INBOX, on the other hand, is on another partition
that's allocated in 8KB increments so a very tiny message could tip me
over-quota to the tune of 8KB.

If your sister-in-law has a lot of very tiny files and the new host
computer uses 32KB clusters instead of former 256-byte or 512-byte
clusters, that could increase the space used by the files.

Or the new company could have screwed up and measured the wrong website.

[1] You in the back, stop snickering.
--
Windows is *not* a "Toy OS".
/me desperately trying to 'x' out the URL for the screenshot of my desktop
xxxxxxxxxxxxxebucto.ns.ca/~af380/temp/MyDeskTop-Jun-22-2005.gif

I too once had one of those. Waste of time.

--
Dennis

Leapy,

First of all, you need to get "proof" that she is using > 540MB. That doesn't
sound right.

Second of all, $29.95/mo for 500MB and $34.95 for 1Gb is WAY too high. For
$26.40/mo I have 3GB disk space/20Gb transfer. And I have my own VPS with root
access.

You should be able to find 500MB for < $6.00/mo.

--
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
[Email Removed]
==================

Yeah...its like a headache, with pictures. :P

Not if you use the mbox format, where each mail folder is stored in one
big file. :-)

--
Toby A Inkster BSc (Hons) ARCS
Contact Me ~ http://tobyinkster.co.uk/contact

It *is* in the MBOX format. If my INBOX is just under my quota by, say,
ten bytes and a 1KB message arrives, that means that my INBOX file has to
be increased by one cluster or allocation unit to accomodate the new
message and will now use 8KB more disk space than it did before.

--
Norman De Forest http://www.chebucto.ns.ca/~af380/Profile.html
[Email Removed] [=||=] (A Speech Friendly Site)
"O'Reilly is to a system administrator as a shoulder length latex glove
is to a veterinarian." -- Peter da Silva in the s.d.m

It's even cheaper than that. I just moved a site to a 5100MB/330GB
package for 7.50 Euro/month.

BTW, it could be that she has a catchall email account which got filled
up with years of spam.
--

Alfred Molon

http://www.molon.de/Galleries.htm - Photos from China, Myanmar, Brunei,
Malaysia, Thailand, Laos, Cambodia, Nepal, Egypt, Germany, Austria,
Prague, Budapest, Singapore and Portugal

Log files make the most sense... and this isn't something she usually needs
to "sign up for" or "set up on her own" but usually happens automatically.
And even if this is just a low traffic site, 10-20 visitors a day can really
add up to alot of used disk space when you are talking in terms of 2 to 3
years.

But, with that said... the best you are going to get from people here is "My
best guess is..." or "With me, it was..." since we don't know what she has
for files/hosting, what her host does/how they do it, or what your skill is
in finding stuff on the site or through the control panel. What you should
do is just write the hosting company an email and explain what you found in
downloading the site and looking around the folders and ask them to track
down where all that disk space is going.

Some web hosts charge based upon the maximum amount of space used within a
month.
You should check the logs and see if perhaps some hacker didn't use your
site to temporarily store some warez for download.

--
dp

So that's why Allis is nice to you!

--
Charles Sweeney
http://CharlesSweeney.com

She is?

--
Dennis